CYBER
This is a reminder that PerformCare will be implementing a passphrase standard to replace the current password requirements for CYBER, Family Portal, and Provider Portal in January. Passphrases never expire and are less likely to be compromised by cyber threat actors.
Please ensure you begin updating your existing password to a passphrase.
Once you update your passphrase, only the following conditions will require a change to the passphrase:
- Your account has been compromised.
- You have not logged into CYBER in 90+ days.
- You request a passphrase reset (i.e., you forgot your passphrase).
Protecting sensitive information is a top priority, so we thank you in advance for your cooperation.
Online:
Complete this online Customer Service Request Form to address CYBER technical issues, and questions regarding clinical, billing, eligibility, and reporting issues. You will need your Provider Agency ID available to submit a request.
New CYBER releases
December 6, 2024
CYBER Release 2.0.0.19 HTML5 Maintenance Release PDF
November 8, 2024
CYBER Release 2.0.0.18.3 DB 26.0.0 ICD-10 Updates for 2025 PDF
August 28, 2024
CYBER Release 2.0.0.18.1 HTML5 Hot Fix PDF
July 27, 2024
CYBER Release 2.0.0.18 HTML5 Hot Fix/Maintenance Release PDF
June 29, 2024
CYBER Release 2.0.0.17 HTML5 Hot Fix/Maintenance PDF
June 25, 2024
CYBER Release 2.0.0.16 HTML5 Hot Fix PDF
June 20, 2024
CYBER Release 2.0.0.15 HTML5 Hot Fix PDF
June 15, 2024
CYBER Release 2.0.0.14 HTML5 Hot Fix/Maintenance PDF
May 25, 2024
CYBER Release 2.0.0.12 HTML5 Hot Fix/Maintenance PDF
May 18, 2024
CYBER Release 2.0.0.11 HTML5 Hot Fix/Maintenance PDF
May 11, 2024
CYBER Release 2.0.0.10 HTML5 Hot Fix/Maintenance PDF
May 4, 2024
CYBER Release 2.0.0.9 HTML5 Hot Fix/Maintenance PDF
April 30, 2024
CYBER Release 2.0.0.8 HTML5 Hot Fix/Maintenance PDF
April 20, 2024
CYBER Release 2.0.0.7 HTML5 Hot Fix/Maintenance PDF
April 13, 2024
CYBER Release 2.0.0.6 HTML5 Hot Fix/Maintenance PDF
April 6, 2024
CYBER Release 2.0.0.5 HTML5 Hot Fix/Maintenance PDF
April 3, 2024
CYBER Release 2.0.0.4 HTML5 Hot Fix/Maintenance PDF
March 27, 2024
CYBER Release 2.0.0.3 HTML5 Hot Fix PDF
March 22, 2024
CYBER Release 2.0.0.2 HTML5 Hot Fix/Maintenance PDF
March 8, 2024
CYBER Release 2.0.0.0 HTML5 PDF
Previous CYBER releases
October 19, 2023
CYBER Version DB 23.0.0 Camp 2024 and ICD-10 Updates PDF
June 22, 2023
CYBER Version 1.44.22.10 CYBER Maintenance Release PDF
May 18, 2023
CYBER Version 1.44.22.9 Cover All Kids and Project Connect PDF
April 27, 2023
CYBER Version 1.44.22.8 CSOC Access to Progress Note — Camp Services PDF
March 30, 2023
CYBER Version 1.44.22.7 Intensive Mobile Treatment Service — Phase 1 PDF
February 16, 2023
CYBER Database Update 22.0.0 Camp 2023 Update PDF
January 5, 2023
CYBER Version 1.44.22.6 Z5008 and CSC05 Service Code Updates PDF
October 19, 2022
CYBER Version DB 21.0.0 — ICD-10 Update PDF
August 18, 2022
CYBER Version 1.44.22.5 Program Status Code 764 — Family Planning Program Release Notes PDF
June 9, 2022
CYBER Version 1.44.22.3 IE Security Alert Release Notes PDF
February 16, 2022
CYBER Database Update 19.0.0 Camp 2022 Update PDF
November 18, 2021
CYBER Database Update 17.0.0 ICD-10 Update PDF
October 27, 2021
CYBER Version 1.44.22.2 Silverlight Installer Link Release Notes PDF
September 30, 2021
CYBER Database Update 16.1.0 SAMHSA Survey Update PDF
February 18, 2021
CYBER Version 1.44.22.0 Camp 2021 Release Notes PDF
December 18, 2020
CYBER Version 1.44.21.1 Crisis Form Hot Fix Release Notes PDF
December 17, 2020
CYBER Version 1.44.21.0 CSA Maintenance Update Release Notes PDF
October 28, 2020
CYBER Version 1.44.20.2 Hot Fix Release Notes PDF
October 22, 2020
CYBER Version 1.44.20.1 Hot Fix Release Notes PDF
October 15, 2020
CYBER Version 1.44.20.0 ICD-10 Update Release Notes PDF
August 06, 2020
CYBER Version 1.44.19.0 BCBA-D Code and PE Numbers Release Notes PDF
April 17, 2020
CYBER Version 1.44.18.1 Hot Fix Release Notes PDF
April 09, 2020
CYBER Version 1.44.18.0 CSA Maintenance Release Notes PDF
March 19, 2020
CYBER Version 1.44.17.0 ASD Benefit Release Notes PDF
February 20, 2020
CYBER Version 1.44.16.0 Adolescent Housing Hub Release Notes PDF
December 20, 2019
CYBER Version 1.44.15.2 Hot Fix Release Notes PDF
December 18, 2019
CYBER Version 1.44.15.1 ASD and CSSP I/DD Waiver Updates PDF
November 21, 2019
CYBER Version 1.44.15.0 CMO Progress Notes Release Notes PDF
October 17, 2019
CYBER Version 1.44.14.0 SSN Masking and CSAP Release Notes PDF
August 15, 2019
CYBER Version 1.44.13.1 CYBER Access Deactivation PDF
July 18, 2019
CYBER Version 1.44.13.0 FSS OVR Release Notes PDF
June 20, 2019
CYBER Version 1.44.12.0 CSA Maintenance Release PDF
May 10, 2019
CYBER Version 1.44.11.1 HotFix Release Notes PDF
April 18, 2019
CYBER Version 1.44.11.0 Intermediate Inpatient Unit Release PDF
March 21, 2019
CYBER Version 1.44.10.2 CSA Maintenance Release Notes PDF
February 26, 2019
CYBER Version 1.44.10.1 CYBER HotFix Release Notes PDF
February 21, 2019
CYBER Version 1.44.10.0 FSS Respite Intake Assessment Release Notes PDF
January 10, 2019
CYBER Version 1.44.9.1 CYBER HotFix Release Notes PDF
December 20, 2018
CYBER Version 1.44.9.0 Provider Portal to CYBER Login Validations Release Notes PDF
November 8, 2018
CYBER Version 1.44.8.0 CYBER CSA Maintenance Release Notes PDF
October 18, 2018
CYBER Version 1.44.7.0 CSA Maintenance and DB 12.0.0 Release Notes PDF
September 6, 2018
CYBER Version 1.44.6.0 Hot Fix Release Notes PDF
August 9, 2018
CYBER Version 1.44.5.0 Referral Source/SRTU/FSO Episodes of Care Release Notes PDF
July 16, 2018
CYBER Version 1.44.4.1 TISP HotFix Release Notes PDF
July 12, 2018
CYBER Version 1.44.4.0 Annex A Addendum Copy and CSA Preferred Method of Contact Release Notes PDF
June 14, 2018
CYBER Version 1.44.3.0 Premium Support Program Release Notes PDF
April 26, 2018
CYBER Version 1.44.2.0 Face Sheet Print Release Notes PDF
March 29, 2018
CYBER Version 1.44.1.0 RTC BH/DD IOS and Camp 2018 Release Notes PDF
February 22, 2018
CYBER Version 1.44.0.0 Camp 2018 and FSO Auto Term Release Notes PDF
January 30, 2018
CYBER Version 1.43.1.3 CYBER HotFix Release Notes PDF
January 10, 2018
CYBER Version 1.43.0.0 Face Sheet Redesign and ICD-10 Update Release Notes PDF