Kathleen A. Enerlich
Kathleen Enerlich is the Executive Director of PerformCare. Part of AmeriHealth Caritas, this national, full-service behavioral health managed care company is ensuring access to treatment and achieving clinical outcomes through service excellence for youth and families in Medicaid, Medicare, and commercial plans.
Her primary role as Contracted System Administrator for the New Jersey Children’s System of Care is to manage access to treatment for youth up to the age of 21, and oversee clinical services, member engagement, information technology, operations, and quality improvement.
Ms. Enerlich, who earned her master’s degree in behavioral sciences from Kean University, has served with PerformCare since 2009. Through strategic planning, strong community, associated provider relationships, and the building of cohesive proactive management teams, she supports the state’s vision to keep youth at home, in school, and in the community.
Prior to joining PerformCare, Ms. Enerlich held several executive-level positions for the state of New Jersey. She was the chief executive officer of the Arthur Brisbane Child Treatment Center, which at the time was the only state-run children’s psychiatric hospital.
In 2005, she successfully closed the center, transitioning youth to community-based treatment programs, and transferring more than 200 employees to new positions. Ms. Enerlich also served as Deputy Director for the Family and Community Partnerships and for the Children’s System of Care, where she had oversight of $400 million in state contracts.
Ms. Enerlich began her career as a youth counselor, providing individual, group, and family counseling at NewBridge Services. She went on to devote 18 years to SERV Behavioral Health System, where she held various roles while serving the seriously mentally ill adults throughout New Jersey.
Most notably, Ms. Enerlich assisted SERV in developing the first group home program for the state, and consistently maintained high occupancy rates. She was instrumental in helping the organization obtain national accreditation from the Joint Committee for Accreditation of Healthcare Organizations (JCAHO). Some of her most meaningful work was helping to discharge men and women from Marlboro State Psychiatric Hospital, where many had been institutionalized for up to 20 years.
Today, Ms. Enerlich is fully engaged in working with PerformCare’s stakeholders, to collaborate across lines of service, and in guiding the dedicated PerformCare team’s improvements of the quality of life for youth and their families by promoting recovery and resiliency.
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Ankur Desai, M.D.
Dr. Ankur Desai is the medical director for PerformCare's operations in New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care. He is primarily responsible for the clinical oversight, training and guidance of staff involved with completing phone triage assessments and utilization management reviews for behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai is an integral member of the PerformCare Quality Improvement Committee, responsible for the Outlier Management Program and the enhanced care coordination initiatives. He is also involved in the ongoing maintenance and optimization of the inter-rater reliability assessment process for clinical decision making pertaining to behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai, who earned his Doctor of Medicine from Tufts University School of Medicine, joined PerformCare in 2009. Through strategic planning and collaboration, he developed a system-wide disease management model for children and adolescents with bipolar disorder. Dr. Desai is also actively involved in the development and maintenance of the Utilization Management program for behavioral health services provided through the New Jersey Children's System of Care.
Dr. Desai's behavioral health career began in 2001 at the University of Maryland/Sheppard Pratt Health Systems, where he served his residency in general adult psychiatry. He then entered a two-year fellowship program in child and adolescent psychiatry at Johns Hopkins University School of Medicine. Next, Dr. Desai became a staff psychiatrist at CPC Behavioral Healthcare, providing outpatient psychiatric services to children and adults. In 2008, he started work as a psychiatrist for Community Treatment Solutions, an agency that specializes in providing therapeutic residential services to adolescents with a history of trauma.
Dr. Desai continues to maintain a private practice — Premium Psychiatry Services of Central New Jersey LLC — where he provides outpatient medication management and psychotherapy services for children and adults, and performs school-based consultations and child study team evaluations for several local school districts. He also works as a direct provider of psychiatric services for a local therapeutic school.
Board certified in adult, child and adolescent psychiatry, Dr. Desai's expertise includes attention deficit hyperactivity disorder, and childhood anxiety and mood disorders. He has written and co-authored several articles on child and adolescent behavioral health issues, including psychotropic medications, medical marijuana and the effects of computer screen time on youth and families. Dr. Desai was ranked among New Jersey's "Favorite Kids' Docs" in NJ Family Magazine in 2012.
PerformCare is a national, full-service behavioral health managed care company, currently ensuring access to treatment and achieving clinical outcomes through service excellence for more than 1 million individuals. It operates Medicaid behavioral health managed care programs in five states.
PerformCare is part of the AmeriHealth Caritas Family of Companies. AmeriHealth Caritas is among the largest organizations of Medicaid managed care plans and related businesses in the United States, touching the lives of more than 6.9 million individuals covered by Medicaid, Medicare, Children's Health Insurance Program (CHIP) and other insurance.
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Alfonsina Comune, M.P.A.
Director of Information Technology
Alfonsina Comune is Director of Information Technology. Her primary role is to manage the overall management information system (MIS) functionality and oversee the strategy for implementation and use of technology for PerformCare. She is responsible for ensuring compliance, data integrity, adherence to best practices, and a commitment to continuous improvement.
With more than 30 years of public sector experience, Comune has a strong foundation in implementing large-scale technology projects. She is an experienced public sector manager with extensive experience in operations management, large-scale program design, project management, strategic planning, research, policy development, and analysis. Her lifetime professional achievements include improved consumer outcomes through policy making, information technology (IT) program design, IT project management, and contracting initiatives. Expertise in both the private and nonprofit arenas has paved the way for an understanding of social service systems and state IT solutions and requirements.
Comune directly oversees the PerformCare IT subcontractor, IT help desk, IT business analysis, and IT application support functions. Her department leads the business requirements-gathering and quality assurance technical processes. In addition, she collaborates with the MIS subcontractor and AmeriHealth Caritas IT resources to identify functional, flexible, and scalable IT solutions that meet the needs of customers and the state.
Comune has been an associate with PerformCare since 2011.
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Lucas Dominica, M.B.A.
Director of Operations
Lucas Dominica is Director of Operations for PerformCare New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care. In this role, he uses research and analysis to solve operational problems. Mr. Dominica's experience lies in health care population reporting, risk stratification, and project management.
Mr. Dominica works to advance PerformCare's operations by streamlining processes, increasing efficiencies, and implementing best practices. His responsibilities include billing and eligibility; internal and external reporting; and communications, training, and
Prior to joining PerformCare New Jersey, Mr. Dominica served as Manager, Medical Economics supporting reporting for the Healthcare Effectiveness Data and Information Set (HEDIS®) at AmeriHealth Caritas. He managed a team of corporate data analysts responsible for programming, generating, and maintaining both production and ad hoc-based quantitative reporting. Mr. Dominica was responsible for aligning reporting strategies and synergies between health care quality measurement and revenue enhancement in 15 separate markets. In addition, he led corporate health care provider performance reporting efforts related to HEDIS and other standardized quality measurements.
Mr. Dominica earned a Master of Business Administration degree in healthcare administration from the University of Delaware. He also earned a Bachelor of Arts in psychology and political science from the University of Delaware.
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Director of Quality Improvement
Kathleen Hartwyk is Director of Quality Improvement for PerformCare of New Jersey, the contracted systems administrator for the New Jersey Children's System of Care. Ms. Hartwyk has extensive experience in quality management, including quality improvement, patient safety, survey management, regulatory compliance, managed care, and accreditation. Ms. Hartwyk is a registered nurse with a master's degree in health care administration and certified professional in health care quality and a certified professional in health care risk management.
Ms. Hartwyk is responsible for ensuring appropriate, timely, and effective delivery of services and maintaining standards of care. She leads a team across various functions and departments to provide an integrated approach to quality of care. She is responsible for the overall management of complaints and grievances; evaluation of the quality of clinical care provided to youth and families; and the organization-wide monitoring, analysis, and improvement of clinical and non-clinical processes. In addition, Ms. Hartwyk is responsible for overseeing contract compliance for performance metrics, outcomes management, policy development, privacy, consumer complaints, and appeals.
Ms. Hartwyk brings extensive experience to the Quality Management Team at PerformCare, having been a quality leader in numerous other health care organizations, including hospitals, health plans, and physician-hospital organizations (PHOs), over her career.
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Director of Clinical Operations
Laura Johnson is the Director of Clinical Operations for PerformCare New Jersey. She is responsible for the effective implementation of all clinical and utilization management programs, including the development of clinical policies and procedures, ensuring regulatory guidelines and standards are met, and identifying opportunities for quality improvement for service delivery and outcomes. She supervises all non-medical clinical staff at PerformCare New Jersey.
Ms. Johnson has over 20 years of experience in the behavioral health field, including direct care service, clinical leadership, and managed care for behavioral health and substance use. Previously, she worked for Magellan Health services supervising UM functions, developing new clinical initiatives, and implementing new programs while enhancing existing procedures.
Ms. Johnson is a licensed Clinical Social Worker and Certified Case Manager. She received her Bachelor's degree from Regents College and her master's degree in Social Work from New York University.
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Director of Member Engagement
Yolanda Mancari is the Director of Member Engagement for PerformCare's operations in New Jersey, which serves as the contracted systems administrator for the New Jersey Children's System of Care. She was appointed to this role in September 2015, having formerly served as the Director of New Business Activation since joining PerformCare in July 2013.
As director of the newly established Member Engagement department, her primary role is leading the implementation of the strategic vision for all services impacting individuals within the New Jersey Children's System of Care. Ms. Mancari's exceptional professional achievements align directly with PerformCare's focus on consumer advocacy, program development and implementation, safety and risk management, and regulatory compliance.
A talented, solution-oriented operations executive, Ms. Mancari began her career at the onset of deinstitutionalization in New Jersey. For more than 30 years she has been dedicated to improving lives through adherence to standard operating practices that ensure safe, high-quality therapeutic service delivery.
Prior to joining PerformCare, Ms. Mancari served as confidential assistant to the deputy commissioner of DHS' Services for People with Disabilities, and as chief of the Office of Public Safety and Risk Management for the New Jersey Department of Human Services (DHS), which included more than 15,000 employees and oversight of five hospitals and six developmental centers.
Her previous experience also includes serving as chief operating officer for South Jersey Behavioral Health Resources Inc., one of the largest mental health providers in southern New Jersey. Under her direction, the organization reduced overtime costs by 25 percent, implemented a 100 percent Medicaid-compliant electronic health record system, and developed risk management, safety and security plans to achieve full state and federal compliance. Most notably, Ms. Mancari was instrumental in designing an enhanced supportive housing program recognized as a model program for adult mental health consumers in New Jersey with serious medical conditions, leveraging more than $1 million in new operations for this initiative.
Ms. Mancari worked for SERV for 19 years in many roles, including Assistant Residential Coordinator, Residential Coordinator, Safety Officer, Quality Coordinator and Vice President of Quality. While she was Vice President of Quality for SERV Behavioral Health System, Ms. Mancari successfully developed and managed multiple residential sites, including group homes, respite programs, supervised apartment programs and supportive housing programs, throughout New Jersey. Her expertise in strategic planning and quality improvement ensured the sites satisfied regulatory compliance requirements for licensure, certification and accreditation.
A certified social worker and certified professional in health care quality, Ms. Mancari earned her Bachelor of Science in sociology from Pennsylvania-based King's College.
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